Uttarakhand Jal Sansthan

Uttarakhand Jal Sansthan is a department taking care of Water Supply, Irrigation and Sewerage in rural and urban areas of the state. The department was formed after the merger of Garhwal and Kumaon Jal Sansthan.

Now Uttarakhand Jal Sansthan connect every scheme and individual through its online services. Its online services helps consumer to apply for new connection, make bill payment and complaint through e-Services.

Functions of Uttarakhand Jal Sansthan

  • To plan, promote and execute schemes and operate an efficient system of water supply.
  • Where feasible, to plan, promote and execute schemes and operate, sewerage, sewage, treatment and disposal and treatment of trade effluents.
  • To manage all its affairs so as to provide the people of the area within its jurisdiction with wholesome water where feasible, efficient sewerage service.
  • To take such measure, as may be necessary, to ensure water supply in times of any emergency.
  • Such other functions as may be ensured to it by the State Government by notification in the Gazette.

Online Services

Contact Information for Uttarakhand Jal Sansthan

Uttarakhand Jal Sansthan
Jal Bhavan, B block, Nehru Colony, Dalanwala,
Dehradun - 248001

38 Responses

  1. Pankaj gahtori

    Jal sansthan tell IT department people to start work on your website for online payment.kuch kaam toh karlo



  3. Col SP Singh

    I’m not getting water in my house in Danda Dhoran Area. Despite making several complaints, no action has been taken so far. I’m without water for last one month. On my earlier complaints on 21 Mar and 31 Mar 17., no action has been taken but I get sms that matter have been resolved. It’s quite interesting that nobody came to my house, or contacted me then how can matter be resolved.

    Please send somebody on ground to see my problem so that it can be resolved soon. A month is too long a time for solving this.

  4. mohan mahtoliya

    We are not getting proper water our pipe has broken and no one is doing it correct from one month water is not comming

  5. Nb pande

    From three day no drop of water in height church area .your cycle of supply is evening but during this time your employees r in drink condition and not able to close valve in down area which is destiny for us . Please do something I m 70 years old

  6. Ltcol Deepak gurung

    Tubewel of village Barotiwala near laxmipur on jamankhata route, Vikasnagar is supplying muddy water since Friday afternoon. This tube wel is used by more than five villages for drinking water. The land for the tube wel was donated by my father in 2005.This matter was reported to JE Alendra on Saturday but till Sunday evening no action has been taken so far. He is not even attending the phone calls. People of the area has no choice to drink it. This may cause health problems if the matter is not resolved at the earliest. My request to GM MrSKSHARMA to instruct Vikasnagar Jal Sansthan for suitable necessary action. Thanks.

  7. Chandra Mohan Sharma

    Dear Team
    This is inform to you that Area D.A.V.(PG) Coolage Road Dehra Dun when Electricity Shutdown Water Supply Also Down and After Electricity UP Water Still Not Supply.
    So Please Permanent Resolve.

  8. Dalip Singh

    Hello, my self Dalip singh from VIll. paniyali, haldwani.
    We are not getting water from last 2 week’s. We asked our line man about that he was saying that pipeline block and he called fitter let’s of time but no one coming to repair that.
    We also call them but we are not getting any reply.
    So kindly do something solve the problem.
    Thank you
    Dalip Singh

  9. genny

    We are no getting proper supply of water for daily use purpose ….when the prblm will sove we are suffering from 3 to 4 month and no one is taking any reaction..


    I periodically stay at my residence. Whenever I am back after 2-3 months , I find that line is broken, surprisingly from 3 fts down the ground , and the joint instruments are missing. Every time I have to run to offices to restore connection and request one person to other who didnt pay any heed and neither accept written complaint. And eveytime I have to pay heavy charges for getting connection done. This time I chose to write online and seek solution and registered complaint online.Complaint No. is CN0055213.

  11. Bhuwan Chandra Joshi

    Your online payment system collapsed why you are not aware of that, consumer facing problem from last one months, i think you never see this site.

    One of My complain last year i told your minister about the water problem at my village Deolikhan, P.O.Deolikhan District Almora but the problem is same position please go through previous correspond.

  12. rajni

    Hello sir mera 2 mnth ka bill 540 aaya or hmare pados me sab ka 62 aa rkha hmara kyo etna jyada aaya tall me plzzzz help me

  13. RSR

    a very poor service of uttaranchal jal sansthan. no attention is being paid on any issue. online payment service is not working since last 3 months. no one is bothered about. people are facing problem. p[lease look into the matter.

  14. I’m not getting water in my house in dhalwala rashikesh uttarakhand . Despite making several complaints, no action has been taken so far. I’m without water for last 20 days.
    Please send somebody on my house to see my problem so that it can be resolved soon. A month is too long a time for solving this.

  15. Vijay Arun

    Since one week new pipe line for water supply in Roorkee is broken and water is going waste.
    1 in Chaw Mandi in front of bhagwati nursing home.
    2 in Saket near harmilap dheramshala
    3 in irrigation colony between bridge(nehru stadium) and gayatri Mandir.
    Pls take necessary action regarding repair

  16. Hotel Ganga Heritage

    Sir due to leakage in your main pipe line, water is getting logged in our hotel, Hotel Ganga Heritage ,Bhimgoda Road ,in front Of Railway Tunnel, hope you will look after it and provide us the solution

  17. Sanjay kumar

    since one week new pipe line for water supply in H.No. 513 New Adarash Nagar,Near Shri Durga Mandir Wali Gali Roorkee is broken and water is going waste.

    Please take necessary action regrading repair


    JAL SHANSTHAN online server founds always error. It is very difficult to pay bill online. When it be get rectify.

  19. Santosh joshi

    Respected sir my home connection demand no 503/58. Above connection belong to my father sh. Kailash Chandra joshi residing at pithoragarh.
    Sir I am serving to central paramilitary force and presently posted at Punjab. I wish to deposite water bill through online but on proces consumer code required above purpose. Therefore kindly provide me above code..

    Thinking u

  20. Vikram

    Water is not coming in our area Adarsh Vihar,Canal Road, Shamshergarh from last seven days. Please look into the matter, as it is getting hard to live in this area.

  21. mohanlal

    Hlo sir myself mohan khandiyal address c/o sh.p.n uniyal plotno.2ac near sub power stat c block new tehri.. water supply getting difficult for last 3 months the line man has complained about this but they are not ready to listen the water bill is also full paid it is possible that u will look into our complaint quickly
    Thank you
    Mohan lal khandiyal

  22. N.S.Rawat

    We complaint you about poor service of coming water today 22/1/18 online but we did not recieved its complaint number and also no reply came from your side to my E-mail I.D. So, please solve this issue as soon as possible.A week is too long for this. Please take necessary action regarding it.

  23. Gaurav Aggarwal

    A new water connection has been laid and not connected
    At Park Road Laxman chowk lot of water is being
    Wasted .Please look into the matter at the earliest
    Thanks and Regards
    Ph 9837070958

  24. Puneet

    The work allotted of sewage line is not done in appropriate manner in Deeplok colony, Dehradun.
    Labor is charging extra money from the residents for the work to be done on priority basis.
    this is totally illegal and fraud.

  25. Deepak Tamang

    Come on, at-least maintain update your website. Online payment option never works. Complaints are never attend. Prompt action is like a dream.

    Deepak Tamang

  26. Laxman

    More than 20 day I applied for new connection of water for domestic purpose
    But lineman of water take 6200 rupees but he is not taken receipt and no done connection.
    Plzzz help me

  27. Khushal singh kaira

    Dear sir,
    Good morning ,We would like to inform you that we are residents of Talla himmatpur (NEAR SUNBEAM SCHOOL)Haldwani and suffering seriously due to not getting water since last one and half month.
    Many complaints were registered but no action is seen on ground level.
    Being a hard worker ,honest and tax payer citizen of republic India how many more days we have to wait.

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