Cancellation and Refund

Cancellation of Membership

Members can withdraw their eUttaranchal Matrimonial Membership anytime by simply logging in into their profile and following the steps to remove their profile.

Refund Policy

A member who want to cancel his membership and avail the refund of membership fee must have NOT utilised his/her membership by viewing the phone number of ANY of the profiles. He/she is eligible for refund of the Membership Fee (after deducting transactional tax and service tax, as applicable). Such members shall give in writing the reason for cancellation of their eUttaranchal Matrimonial membership within 7 days of purchase of membership. Cancellation and refund requests shall be sent to

If the member has viewed one or more phone numbers, the membership fee will not be refunded. However, eUttaranchal will review the reason(s) for cancellation of membership and may issue a refund depending on case to case.

Mode of Refund and Timeframe: Refunds will be processed to your bank account only through NEFT transfer or by crediting the same Card/ Bank Account through which the payment was made. Refunds may take upto 10 business days. No refund will be done through cash.

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